Regulatory Offerings

At the heart of our Managed Services and data center hosting offerings is an IT Quality Management System (QMS). Our QMS addresses three core areas of control: technology, process and people. The extensive and quality-focused procedures and documentation, maintained by Business & Decision, aid in the creation and support of a Qualified environment suitable for the hosting and ongoing operations of our clients systems which is substantially ahead of the baseline regulatory requirements.

For those clients who require this level of compliance, we offer services whereby the necessary QMS, processes, controls, training and qualifications are in place to demonstrate an atmosphere of effective control over both
the existing and future infrastructure managed by Business & Decision.

• High Level Capabilities
  • System / Infrastructure Qualification
  • Change Management
  • Configuration Management
  • Incident / Problem Management
  • Risk Management
  • Service Level Management
  • Regulatory Compliance Training
  • Periodic Review